Niagara Falls Community Health Centre - NFCHC at 4481 Queen Street in Niagara Falls, Ontario

Reviews about Niagara Falls Community Health Centre - NFCHC

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  Must be extremely nice to the front desk clerks or you will not get your apt booked for the following visit. The lady was in a bad mood and because I did not understand her she did not book my next follow up appointment. Now I have to wait another week. Great doctor but horrible service. Good thing it's all free
  by V T

  May 19, 2017
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  If I could give this clinic less than one star, I would!! The only positive experience I have had at this location was with the dietitian. I HAD been a patient there for a couple years, the whole time hoping and praying that things would change and I wouldn't be treated so poorly. Alas, that is not the case. If you are wondering why I didn't leave sooner, it's because family doctors that are taking on new patients are few and far between. I have on several occasions been accosted over the phone and in person by the "professionals" working at this clinic. I have on many occasions been made to feel as though I am less worthy of care and comfort than that of a stray dog. I have been told by a doctor that worked there (thank God he's now gone) that "you are a woman, it is your place in life to suffer" bearing in mind that I am in my mid twenties and have a broken back!!! I have been denied assistance by said doctor, and the one I was assigned to following that doctor as my "issues can't be that severe seeing as you've never been prescribed any narcotics, continue to see your chiropractor". May I remind you again that I cracked in half my L5 vertebrae at the age of 15 and suffer with chronic pain every day of my life. I have been told by these "doctors", who had never so much as sent me for an X-ray, that they can't (and on a few occasions that they WON'T) do anything to help me and that I need to "deal with my mistakes". Because I asked to have this happen, right? Now, I do understand that this clinic resides in a low income area and a lot of the patrons there are less than reputable, but I would expect that any professional working in this capacity would have the wherewithal, knowledge, and training to treat every patient as an individual. I would recommend that the Ministry of Health investigate this location for quality assurance and customer satisfaction as I believe that they would find it to be severely lacking. It has been stated to me, by the "professionals" at this clinic that this clinic is having a difficult time attracting new doctors to this location. I may have some insight as to why. Upon calling this clinic you have a 50/50 chance of getting the nice receptionist. The other one is a moody cow who will not properly, if at all, book an appointment for you. When you enter the clinic you are treated by said cow as though you have intruded upon her day and are wasting her time by being there. She is Always very rude without any provocation. Not a good first impression... I have been called and been compared to a child by Charlene (the nurse that takes blood) because I was uncomfortable and scared of getting needles. I have been told by Allison another nurse practitioner that I will not receive any help and hung up on by said nurse. Upon speaking to the owner of this location, Louis, I was told to not get my blood taken there anymore. This clinic has done more to undermine my treatment than it has to help my treatment, I would not, and will not, ever recommend this clinic to friends and family.
  by Theresa Clement

  March 04, 2017

Opening hours Closed now

Today: 09:00 am — 12:00 pm

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About Niagara Falls Community Health Centre - NFCHC in Niagara Falls